I open a whole new world
of insight into customer
interactions data.


I’m Expert

I am using advanced content analytics of IBM® Watson to extract new insights from the wealth of unstructured content.

Powered by  IBM Watson


I’m Multichannel

I connect customer data from multiple touchpoints simultaneously ‐ from emails to social media to phone calls.

Explore Features


I’m Multilingual

I've mastered over 20 languages ranging from English to Chinese.

Explore Features


I’m Analyst

I uncover new patterns and trends in customer data that previously went unnoticed.


My Benefits

Analysis of internal
and external

I process up to 100 % of your
communication data.

Quick transcription
of phone calls

I can transcribe your phone
calls almost instantaneously.

All Benefits

I cooperate with


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