I open a whole new world
of insight
into customer
interactions data.
I’m Expert
I am using advanced content analytics
of IBM® Watson™ to extract new
insights from the wealth
of unstructured content.
Powered by IBM Watson
I’m Multichannel
I connect customer data from multiple touchpoints
simultaneously ‐ from emails to social media
to phone calls.
I’m Multilingual
I've mastered over 20 languages ranging
from English to Chinese.
I’m Analyst
I uncover new patterns and trends
in customer data that previously
went unnoticed.
My Benefits
Analysis of internal
and external
communication
I process up to 100 % of your
communication data.
Quick transcription
of phone calls
I can transcribe your phone
calls almost instantaneously.
I cooperate with
